Investor Charter in respect of Research Analyst (RA)

A. Vision and Mission Statements for Investors

Vision: Invest with knowledge & safety.

Mission: Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports, and enjoy financial wellness.

B. Details of business transacted by the Research Analyst with respect to the investors

To publish research reports based on the research activities of the Research Analyst.
To provide an independent and unbiased view on securities.
To offer unbiased recommendations while disclosing financial interests in recommended securities.
To provide research recommendations based on publicly available information and known observations.
To conduct annual audits.
To ensure that all advertisements adhere to the provisions of the Advertisement Code for Research Analysts.
To maintain records of interactions with all clients, including prospective clients, where discussions related to research services have taken place.

C. Details of services provided to investors

Onboarding of Clients

Sharing terms and conditions of research services.
Completing KYC of fee-paying clients.

Disclosure to Clients

Disclosure of all information material for clients to make informed decisions including business activities, disciplinary history, risks, and conflicts of interest.
Disclosure of the extent of use of Artificial Intelligence tools in providing research services.
Disclosure of conflicts of interest while distributing third-party research reports.
Disclosure of any conflict between research activities and other business activities.
Distribution of research reports and recommendations to clients without discrimination.
Maintaining confidentiality of research reports until they are made public.
Respecting client data privacy and protecting confidential information.
Providing clear service timelines and ensuring adherence.
Providing caution when recommending complex or high-risk financial products.
Treating all clients with honesty and integrity.

D. Details of grievance redressal mechanism and how to access it

Investors can lodge complaints or grievances against the Research Analyst through the following methods:

Mode of filing complaint with the Research Analyst:

In case of any grievance or complaint, an investor may approach the concerned Research Analyst who shall strive to resolve it immediately but not later than 21 days from receipt.

Mode of filing complaint on SCORES or with RAASB:

SCORES 2.0 – SEBI's centralized web-based grievance redressal system: https://scores.sebi.gov.in

Two-level review for complaints:

First review by the designated body (RAASB)
Second review by SEBI

If the investor is not satisfied with the resolution provided by the Market Participant, they may escalate the matter to the SMART ODR platform for online conciliation or arbitration.

SMART ODR Platform: https://smartodr.in

For physical complaints:

Office of Investor Assistance and Education
Securities and Exchange Board of India
SEBI Bhavan, Plot No. C4-A, 'G' Block
Bandra-Kurla Complex, Bandra (E)
Mumbai – 400051

E. Rights of Investors

Right to Privacy and Confidentiality
Right to Transparent Practices
Right to Fair and Equitable Treatment
Right to Adequate Information
Right to Initial and Continuing Disclosure
Right to Fair & True Advertisement
Right to Awareness about Service Parameters and Timelines
Right to Timely Redressal
Right to Exit from Service as per agreed terms
Right to Guidance and Caution for High-Risk Products
Right for Differently-Abled Investors to Access Services Suitably
Right to Feedback and Fair Financial Agreements

F. Expectations from Investors (Responsibilities of Investors)

Do's

Always deal with SEBI Registered Research Analyst.
Verify SEBI Registration before availing services.
Pay fees only through banking channels or CeFCoM (if opted).
Check disclosures in research reports before investing.
Keep receipts of payments made to the Research Analyst.
Ask questions and clarify doubts before acting on recommendations.
Be aware of your right to stop availing services.
Report to SEBI if any Research Analyst offers assured or guaranteed returns.

Don'ts

Do not give funds for investment to the Research Analyst.
Do not fall for false claims or misleading advertisements.
Do not share login credentials of trading, demat, or bank accounts.
Do not get influenced by limited-period discounts or gifts.

Cyber Crime Reporting

Report financial fraud: https://cybercrime.gov.in

National Cybercrime Helpline: 1930

Research Analyst Details

Name: Ashish Bedi

SEBI Registration No.: INH000021599

Designation: SEBI Registered Research Analyst

Experience: Over 15 years of expertise in Indian Financial Markets with in-depth knowledge of trading and investment instruments.

View Complaint Table

Loading Workspace

Preparing market data environment...